Any personalised item will be replaced if there is an error on my part.

If you have just changed your mind, non-personalised items may be returned at your own expense within 14 days and a refund will be made (less the p&p charge).

You can rest assured that any problems at all will be dealt with as soon as possible - please just contact me at info@thelittlelabelcompany.co.uk

Working and postal days are Tues - Friday. Cut off printing time is 1pm.

Orders are usually dispatched within 24 hours (or the following working day) of receiving them unless I am waiting on personalisation details, or I have a query with your order - in which case I will contact you by email. Please note, during busy trading periods such as Christmas and other Holidays, processing times might take longer.

Royal Mail 1st class post typically arrives within 1-2 working days, while 2nd class post may take 2-4 working days. Please note these are estimates - during busy trading periods, delivery times might take longer.

All orders are packed in a protective wallet and posted in a board backed envelope to prevent them from being bent in the post

I offer two types of finishes (options where applicable). All label descriptions and sizes are detailed within each individual listing.

As an extra guide please note:

WHITE BACKGROUNDS

All designs printed onto a matt; white background will be splash proof. These labels are printed with a professional laser printer which means the ink will not run when splashed.

GLOSS LABELS

All designs printed onto glossy labels will be waterproof.

FULL-COLOUR BACKGROUNDS

All designs printed onto full-colour backgrounds i.e. Imitation Kraft, Vintage, Cream, Candy Stripe etc. are not classed as splash proof. It is possible that the ink would run if exposed to water.

Please contact me directly if you require advice on which choice would be best for your individual need.